| brian | I looked at the SIP debug though |
| omm | I have autologoff set for my agents but its not making static agents pause automatically when they miss a call. What can I do to automatically pause the member in the queues? |
| brian | when I press the button I don't see any new SIP packets so i assume no |
| ManxPower | omm: I don't know if you can |
| Qwell | brian: check your dtmfmoded dtmfmode |
| [TK]D-Fender | omm, I think you would be doing this in dialplan with chan_local |
| ManxPower | Brian: never assume. DTMF problems in SIP Phone to SIP Phone (no provider) is almost always a mismatch between the DTMF mode set on the phone and the DTMF mode set for that user in sip.conf |
| brian | Qwell: inband |
| Qwell | ugh |
| brian | whaaat |
| [TK]D-Fender | omm, So you'd add a static member like "member=Local/1234@agents", and set the ring time low eough that you can do "ause" if dial times out. |
| brian | is it something i said |
| ManxPower | Brian: inband dtmf only works with ulaw and alaw and you will NOT see DTMF packets if you use inband |
| brian | i'm using ulaw |
| Qwell | what is your phone using? rfc2833 no doubt |
| ManxPower | since with inband the dtmf is just audio |
| brian | inband too |
| [TK]D-Fender | brian and you will STILL not soo DTMF packets because it is not SIGNALED |
| omm | [TK]D-Fender,I've looked all over for an example... got any references I can look at |
| [TK]D-Fender | omm, I jsut gave you a small sample, go try. |
| brian | [TK]D-Fender: It still has to send the audio |
| omm | ok thanks |
| [TK]D-Fender | omm, make it dial the aget for LESS than the timeout period, then pause him upon timeout. |
| ManxPower | Brian: audio is sent using RTP, not SIP. |
| brian | oh oops |
| tengulre | anybody using shorewall with asterisk in here? |
| [TK]D-Fender | brian, its jsut dumb audio at that point. |
| ManxPower | SIP, MGCP, SCCP, and H323 are all signalling protocols, they all use RTP for audio |
| Qwell | for media ;) |
| brian | well why can't asterisk get the DTMF then |
| [TK]D-Fender | tengulre, Shorewall is just a front end to IPTABLES. whats the real questio here? |
| tengulre | how to using iptables to open port 10000-20000 in rules |
| brian | I'm thinking it could be because the module that listens for DTMF isn't loaded But I'd think chan_sip did that |
| [TK]D-Fender | brian, Why is it you think NO modules are loaded. What the hell kind of installationa re you running? |
| ManxPower | Brian: asterisk is not listening for DTMF |